Terms and Conditions

1. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

2. The Service

Regrada provides tooling to test, monitor, and detect behavioral regressions in AI-powered systems. The Service is provided on an "as is" and "as available" basis. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the Service in violation of any applicable law or regulation
• Interfere with or disrupt the Service or infrastructure
• Attempt to gain unauthorized access to systems or data
• Reverse engineer or misuse the Service except as permitted by law
• Use the Service to develop or deploy harmful, deceptive, or unlawful AI systems

5. Customer Data

You retain ownership of any data you submit to the Service "Customer Data". You grant Regrada a limited right to process Customer Data solely to provide and improve the Service.

Customer Data may be processed on cloud infrastructure provided by Amazon Web Services (AWS), acting as a data processor under contractual obligations.

6. Data Protection and Privacy

Our processing of personal data is governed by our Privacy Policy, which forms part of these Terms.

Where applicable, Regrada processes personal data in accordance with:

• General Data Protection Regulation (GDPR)
• UK GDPR and Swiss data protection laws
• California Consumer Privacy Act, as amended by CPRA

7. Fees and Payment

Certain features may require payment. Fees, billing terms, and payment obligations will be disclosed before purchase. All fees are non-refundable except as required by law.

8. Intellectual Property

The Service, including all software, documentation, and branding, is the exclusive property of Regrada and its licensors. These Terms do not grant you any ownership rights in the Service.

9. Feedback

If you provide feedback or suggestions, you grant Regrada a perpetual, irrevocable, royalty-free right to use it without restriction.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access to the Service if you violate these Terms or use the Service in a manner that poses legal, security, or operational risk.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REGRADA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

16. Contact

Email: legal@regrada.com
Company: Regrada